Terms, Conditions & Delivery Notice

Herrstil.com is a site operated by Vensar AB. We are registered in Sweden under company number 556830-1898 and with our registered office at Johannesfredsvägen 5, 168 69 Bromma.
Our VAT number is SE556830189801.

These terms and conditions apply to all agreements entered with Herrstil. By placing an order, acknowledge that you without any limitations accept these general terms and conditions. Herrstil reserve the rights to change these terms and conditions and update the online retail at any time. Users are responsible for keeping themselves updated with such changes.

COOKIE POLICY 
In accordance with EU law, we have a cookie policy which can be found here

PRIVACY POLICY
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

PAYMENT
The order amount will be held on your card once your order has been placed.
Your card will be charged as soon as your order is confirmed and dispatched from our warehouse. We accept payment with credit card or invoice.

Invoice payment by Collector

We, together with Collector Bank AB, offer both payment with invoice and partial payment plans. When you choose to pay with invoice you take delivery of you order before you pay. You can then choose to pay the whole amount or split it into partial payments. The invoice gives you 30 days to pay. A invoice fee of 29 kr is added to your purchase.

You can only pay with invoice or partial payment plan if the delivery adress is your registered adress and you are 18 years or older. When you receive your invoice you can choose to make partial payments for up to 36 months by paying the lowest amount specified on the invoice. If you choose the partial payment plan you also have to pay a interest of 19,2% per year.

A smaller credit rating might be done which means your credit information will be collected. In case of delayed or failed payments a delayed payment penalty and penalty interest will be added.

To get more information:

Allmänna villkor för faktura och kontokredit

Standardiserad Europeisk konsumentkreditinformation

Partial payment plans by Collector

We, together with Collector Bank AB, offer both payment with invoice and partial payment plans. When you choose to pay with invoice you take delivery of you order before you pay. All your purchases during the same month will compiled on the same invoice and sent you your registered adress the following month. The payment can then be split into a partial payment plan for up to 36 months. An invoice fee of 29 kr will be added to your purchase. You can only pay with partial payment plan if the purchase is to your registered adress and you are 18 years or older at the time of the purchase.

 

When you receive the invoice you pay the lowest amount specified. If you choose the partial payment plan you also have to pay a interest of 19,2% per year. The partial payment amount is always 1/36 of the total amount plus interest and fees, but never less than 50 kr. If you wish to clear the debt you can always pay the total amount specified on the invoice.

A smaller credit rating might be done which means your credit information will be collected. In case of delayed or failed payments a delayed payment penalty and penalty interest will be added.

To get more information:

Allmänna villkor för kontokredit


Standardiserad Europeisk konsumentkreditinformation


Hyperlinks


https://www.collector.se/upload/Partners/Agreements/VENSAB/Credit_terms_All_SE.pdf


https://www.collector.se/upload/Partners/Agreements/VENSAB/SECCI_SE.pdf



RETURNS AND EXCHANGE
Return policy
We want you to be satisfied with your purchase. Therefore, whenever you shop at Herrstil.com you have the opportunity to return the goods within 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging or in any other solid box.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or is received later than 30 days can’t be returned. To complete your return, we require a receipt or proof of purchase. Shipping, additional duties and/or taxes will not be refunded.

When purchasing an engraved product the rights of return will only be eligible if the product is defected.

How to return
Please contact us at support@herrstil.com.

At the complaint, the customer contacts Herrstil and gives information relevant and the reason for complaint.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, original method of payment or through a deposit to a bank account within 30 days.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Send your product to:
Herrstil
Johannesfredsvägen 5
168 69 Bromma
Sweden

How to exchange
If you want to exchange an item contact us at support@herrstil.com, to make sure the new item is reserved for you.

Send your product to:
Herrstil
Johannesfredsvägen 5
168 69 Bromma
Sweden

Once we have received we will inspect the products you wish to exchange and ship your new products within 5 weekdays.


SHIPPING AND DELIVERY
Delivery
Orders purchased weekdays before 1pm are shipped the same day. Orders with engraved products can take up to 5 weekdays extra before they are shipped. After orders are shipped the delivery time is 1-3 days.


Shipping fees
Shipping costs for your order will not be refunded.

 

Newsletter

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